<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Aaron Lee - Leadership for a New Generation]]></title><description><![CDATA[For leaders trying to lead well in a moment that's louder, faster, and more demanding than any other in modern memory.]]></description><link>https://www.aaronlee.co</link><image><url>https://substackcdn.com/image/fetch/$s_!Y0Na!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Faca0df1d-93d4-432f-b952-544fe308bc1a_964x964.png</url><title>Aaron Lee - Leadership for a New Generation</title><link>https://www.aaronlee.co</link></image><generator>Substack</generator><lastBuildDate>Tue, 01 Sep 2026 23:07:19 GMT</lastBuildDate><atom:link href="https://www.aaronlee.co/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Aaron Lee]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[aaronleeco@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[aaronleeco@substack.com]]></itunes:email><itunes:name><![CDATA[Aaron Lee]]></itunes:name></itunes:owner><itunes:author><![CDATA[Aaron Lee]]></itunes:author><googleplay:owner><![CDATA[aaronleeco@substack.com]]></googleplay:owner><googleplay:email><![CDATA[aaronleeco@substack.com]]></googleplay:email><googleplay:author><![CDATA[Aaron Lee]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[The Hedgehog Decision]]></title><description><![CDATA[The most important choice your leadership team will make is deciding what your organization is about &#8212; and what it isn&#8217;t.]]></description><link>https://www.aaronlee.co/p/the-hedgehog-decision</link><guid isPermaLink="false">https://www.aaronlee.co/p/the-hedgehog-decision</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 11 Aug 2026 21:01:48 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!X0Iq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!X0Iq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" 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src="https://substackcdn.com/image/fetch/$s_!X0Iq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp" width="1456" height="764" 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srcset="https://substackcdn.com/image/fetch/$s_!X0Iq!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp 424w, https://substackcdn.com/image/fetch/$s_!X0Iq!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp 848w, https://substackcdn.com/image/fetch/$s_!X0Iq!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp 1272w, https://substackcdn.com/image/fetch/$s_!X0Iq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa2f22631-835e-49dc-a68b-a1245b682d0d_1456x764.webp 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><blockquote><p>Hedgehogs, on the other hand, simplify a complex world into a single organizing idea, a basic principle or concept that unifies and guides everything.&#8221;</p><p>&#8212; Jim Collins, <em>Good to Great</em></p></blockquote><p>The &#8220;other hand&#8221; is the fox. The fox knows many things and chases many goals at once; the hedgehog knows one big thing. Collins called it the hedgehog concept: a specific, singular mission, well-defined for the sake of the organization.</p><p>Your hedgehog is the most important decision your leadership team can make.</p><h2>What a hedgehog does for you</h2><p>Your hedgehog drives every decision. It challenges your &#8220;yes&#8221; and affirms your &#8220;no.&#8221; It is bigger than your training plan and more impactful than the people you hire.</p><p>It changes your view of reality and simplifies your landscape. You know where you are going, and you will not be distracted on the journey.</p><p>It even works as a litmus test in a debate. Which plan is better, A or B? Let the hedgehog answer &#8212; it clarifies both reality and direction.</p><h2>What happens without one</h2><p>Organizations that never identify their hedgehog drift into a warped sense of reality. Every proposal that fits somewhere under the organizational umbrella becomes a &#8220;yes,&#8221; because every one of them sounds good.</p><p>But every extra &#8220;yes&#8221; has a cost: busywork for your staff, cluttered messaging for your customers, and a diminished chance of ever becoming a leading voice for your mission.</p><p>No organization can be all things to all people. Saying &#8220;no&#8221; is a vital function of a healthy one.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!JbC8!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!JbC8!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 424w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 848w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!JbC8!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg" width="1456" height="1092" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1092,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:2728421,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/210813019?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!JbC8!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 424w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 848w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!JbC8!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6f5c9be3-5ac7-4a6a-8534-f0af7733b2ad_4032x3024.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Dear Hedgehog, don&#8217;t drink my coffee! [<a href="https://www.instagram.com/cohronphotography">Shelby Cohron @cohronphotography</a>]</figcaption></figure></div><h2>Two ways to lose your hedgehog</h2><p><strong>Misidentifying it.</strong> A felt need can quietly replace the stated mission. Picture a small organization built to solve a real problem, but the budget is always tight. After three years of living month to month, any opportunity that produces income becomes a &#8220;yes.&#8221; The mission is still printed on the wall, but finances are now driving the decisions. Some would say the mission was never the hedgehog to begin with &#8212; it just took time for the weakness to become visible.</p><p><strong>Delegating it.</strong> In larger organizations, leaders sometimes hand hedgehog-level decisions down to individual departments. When leadership won&#8217;t define the mission strongly, each person and each department invents its own definition of a &#8220;win.&#8221; Soon the organization is chasing many missions at the expense of its core one. And when staff can&#8217;t reach consensus, the highest-ranking person in the room simply vetoes, and every attempt at healthy debate gets read as a personal attack.</p><p>Either way, the result is the same: a lack of clarity that kills the organization slowly.</p><h2>Ready to build a hedgehog?</h2><p>Forming a hedgehog takes a significant investment of time, and it cannot be rushed or outsourced. Three things make it work.</p><p>Strong buy-in from senior leadership. If the top of the organization is not fully committed, the hedgehog becomes one more initiative that fades.</p><p>A dedicated team. Form a group with a single mission: develop the hedgehog. Draw its members from across your departments, give them room to meet regularly, and position them to succeed.</p><p>Clear communication. Once the hedgehog is defined, the entire organization needs to hear it &#8212; plainly and often. That is what turns a concept into a path forward.</p><h2>One big thing</h2><p>A hedgehog alone will not solve your organization&#8217;s woes. But defining the ideal future illuminates the path toward it.</p><p>Scared? Hesitant? You are in good company. Focus on developing your team, invest in your people, and challenge them toward the hedgehog.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!obip!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F8068196b-98b5-4fc8-8c97-dfcee6284c6c_2400x1260.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!obip!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F8068196b-98b5-4fc8-8c97-dfcee6284c6c_2400x1260.png 424w, https://substackcdn.com/image/fetch/$s_!obip!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F8068196b-98b5-4fc8-8c97-dfcee6284c6c_2400x1260.png 848w, 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class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div>]]></content:encoded></item><item><title><![CDATA[The Flavor of the Month Problem]]></title><description><![CDATA[Why the book of the year never makes it to next year.]]></description><link>https://www.aaronlee.co/p/the-flavor-of-the-month-problem</link><guid isPermaLink="false">https://www.aaronlee.co/p/the-flavor-of-the-month-problem</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Thu, 06 Aug 2026 14:17:11 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/5f44752c-4023-4a23-b33a-015337655f79_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Someone said &#8220;20 mile march&#8221; to me this week, and I started squirming.</p><p>It&#8217;s a good idea. Jim Collins writes about it in <em>Great by Choice</em>: clear, steady progress, every day. Nothing wrong with it.</p><p>It was also our executive&#8217;s favorite book during my third year in the role. Every week. &#8220;20 mile march&#8221; this and &#8220;20 mile march&#8221; that.</p><p>It&#8217;s the big spinning wheel on The Price Is Right. What&#8217;s our theme this year? Give it a spin, pick one. The list of options runs a mile long. I&#8217;ve watched executives land on:</p><ul><li><p>Radical Candor</p></li><li><p>10X Is Easier Than 2X</p></li><li><p>Know What You&#8217;re FOR</p></li><li><p>Gratitude</p></li><li><p>The Energy Bus</p></li></ul><p>These come from books, keynotes, TED talks. On their own, every one of them holds up. A few are on my list of favorites. The problem is expecting one idea to be the pill that fixes everything. Culture asks for more than a one trick pony.</p><div><hr></div><p>Roy told me yesterday about a project he ran early in his career, fifteen years before anybody called it employee experience.</p><p>The error rate on a key piece of the business was too high, and he had a hunch. So they measured it, then built a campaign around it. Frontline employees, the ones responsible for that piece of the work, got named in the employee newsletter when their numbers were strong. The newsletter was a two-page thing somebody&#8217;s assistant laid out in Publisher. A colleague pointed out they should measure success instead of errors, so an 11% error rate became an 89% success rate. Then an executive would call the employee personally and congratulate them.</p><p>Three months in, he measured again. 99%.</p><p>And he shut the campaign down. Cold. No more measuring, no more recognition.</p><p>Three months after that, they measured one more time. Still 99%.</p><p>The recognition stopped and the habit stayed. Did people keep thanking each other after the campaign ended? I&#8217;d bet they did.</p><p>So this stuff works.</p><div><hr></div><p>Then why did I just spend four paragraphs complaining about the book of the year?</p><p>Because the focus isn&#8217;t wrong. We need this kind of movement inside our organizations. Gratitude matters. So does pushing toward a bigger vision. And on the days the work turns ugly, keeping your energy up is close to the whole ballgame.</p><p>None of it is wrong. It&#8217;s just beautiful tile laid on a floor with no joists under it. The tile is what everybody sees. The joists are what keep the tile from cracking. Skip the framing and your gratitude program becomes the flavor of the month.</p><p>If you want the tile to hold, build the floor first.</p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!_0gr!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!_0gr!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 424w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 848w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 1272w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!_0gr!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png" width="1456" height="795" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:795,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:165399,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/210079923?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!_0gr!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 424w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 848w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 1272w, https://substackcdn.com/image/fetch/$s_!_0gr!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3708f176-76f7-4b0a-a8b0-d4a06603ef92_2320x1266.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>The foundation starts with you.</p><p>How are you? Mindset, perspective, well-being, workload. All of it sets the stage for whether you can raise the bar on anybody else&#8217;s performance.</p><p>Two mornings. Same person, same job.</p><ol><li><p>You argued with your significant other on the way out the door, probably about your mother&#8217;s surgery next week. The A/C quit in the hottest week of the year, and your car is sitting at the mechanic&#8217;s waiting on an overhaul. There&#8217;s a new project starting at work that could make or break the company and your career, and you still haven&#8217;t finished the last one. There are never enough hours in the day.</p></li><li><p>You had a hard conversation with your significant other this morning, and you both walked away confident in the plan. You&#8217;re meeting your mother and the doctor later, and you know the doc is one of the best. The HVAC tech caught a problem during your quarterly maintenance and saved you an expensive repair. You&#8217;ve got three small details to close out with your team before the new initiative launches, and the team is excited to dive in. You&#8217;re all in this together.</p></li></ol><p>Same person, same week, two completely different leaders walk into the building.</p><p>How you show up starts with where you&#8217;re standing. Being honest about where you actually are, and what you&#8217;re actually carrying, is what sets you up.</p><p>This is <strong>Step 1: Diagnose Myself</strong>. You can&#8217;t lead anybody else if you aren&#8217;t sure where you stand.</p><div><hr></div><p>Then you can turn to the people around you.</p><p>How you handle a hard conversation, how you walk into any meeting, depends on more than your own preparation. What&#8217;s on the other person&#8217;s plate today? What&#8217;s on yours? Who else is in the room, and how are they coming at the problem?</p><p>Wanting the best for the person across from you puts you on their side instead of against them. That doesn&#8217;t happen just because your head is clear. And it doesn&#8217;t happen because you spun the wheel of goodness and landed on a book. It takes deciding, every time, how you&#8217;re going to walk into that specific room.</p><p>Size up the room and dial it in. Some conversations need more. Some need less. Your ability to tell the difference will do more for your influence than any framework will.</p><p>This is <strong>Step 2: Lead You</strong>.</p><div><hr></div><p>Once you&#8217;ve got a clear head and you can lead the people around you, then you&#8217;re ready for <strong>Step 3: Build Us</strong>.</p><p>Step 3 is the wheel. Spin it, pick your focus for the year. Only now there&#8217;s a floor under it. You&#8217;ve got a common language for how the team works together, and something solid to install the new focus into.</p><p>One client launched a gratitude program across the whole organization. Marketing materials, prepared discussions for team meetings and weekly stand-ups, even conversations to have at the daily safety briefing with frontline crews. The momentum was something to watch. Gratitude moves real numbers, especially how people feel about coming to work.</p><p>They&#8217;re still building it, and I&#8217;m watching the signs. The groups with a strong foundation of personal well-being (Step 1) and the ability to have a hard conversation with grace (Step 2) are going to have a very different experience of that gratitude program than the groups without it.</p><p>Because if a supervisor thanks you today and chews you out tomorrow, the thank you means nothing. That&#8217;s the gap that opens up when nobody laid the floor.</p><div><hr></div><p>A utility client built a culture guide. Sixteen pages, connecting vision and values to what a person actually does on a Tuesday.</p><p>That&#8217;s how they get everyone rowing in the same direction. Everybody knows what the values look like in real life, and they know where to look when they need to repair a relationship, fix an interaction, or call a teammate up to a higher standard.</p><p>This is <strong>Step 4: Practice It</strong>. It&#8217;s what everyone actually experiences. What do your employees live every day? What do your customers live? How do your suppliers and partners feel after an hour with your company?</p><div><hr></div><h3>Pause here.</h3><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!KLOU!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!KLOU!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 424w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 848w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!KLOU!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg" width="1456" height="819" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/dfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:819,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:174984,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/210079923?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!KLOU!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 424w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 848w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!KLOU!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdfecd5fd-0cb9-4d01-a4bc-7be8e56542f9_1920x1080.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Score yourself on all four phases, using the Dial It In visual:</p><ul><li><p>We&#8217;re low - we don&#8217;t focus here.</p></li><li><p>We&#8217;re right on the money.</p></li><li><p>We&#8217;re high - we over-focus here.</p></li></ul><p>Then pick the one area that needs your focus most in the next 100 days.</p><p>A hundred days is plenty of time to change something real. Start there.</p>]]></content:encoded></item><item><title><![CDATA[Disney's magic is a budget line.]]></title><description><![CDATA[Service culture is a decision about where to invest.]]></description><link>https://www.aaronlee.co/p/disneys-magic-is-a-budget-line</link><guid isPermaLink="false">https://www.aaronlee.co/p/disneys-magic-is-a-budget-line</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 30 Jun 2026 11:34:03 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!OsiS!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!OsiS!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!OsiS!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!OsiS!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png" width="1200" height="630" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:630,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:348112,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/204120139?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!OsiS!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!OsiS!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F29121c9a-d819-4a24-9bbe-83b82161f5f7_1200x630.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Nine days with Disney, and the thing that stayed with me wasn&#8217;t a ride (or our 47,000 steps).</p><p>It was a bathroom.</p><p>I walked toward one during the dinner hour, and a cast member opened the door for me. The next day, a cast member was wiping down the counter in a different restroom. The restroom after that, the paper towels were folded to a point, the small signal that says this room was just cleaned. Then it happened again. And again. Busy corridors, dead hours, all day long.</p><p>In the parks, I saw trash cans being emptied at half full. Not because they&#8217;re full, but because a can that looks full might make you decide not to bother, and they won&#8217;t give you that reason.</p><p>One night after dinner, I asked our server how long he&#8217;d been with Disney. Four years. He talked about the pay. He talked about the contract &#8212; four months, where other cruise lines lock you in for long stretches before any time off. Over the nine days in parks and on the cruise line, I heard versions of it from other cast members too: the way Disney handles the small things, health, wellness, the gap before the next contract starts. None of them was reading off an HR benefits page. They were telling me why they stay.</p><p><strong>Most people think the magic about Disney</strong> is the creativity, the artistry, the worlds hidden in plain sight.</p><p>But it isn&#8217;t.</p><p>Disney isn&#8217;t flawless. The carpet at the entrance to the bridge on this ship had another ship&#8217;s name woven into it, and it stayed that way for 13 years.</p><p>If Disney&#8217;s success were all about the creativity and the artistry, the carpet would have been fixed. The magic is a stack of decisions about where the money, the time, and the people go. These decisions are made on purpose and paid for as an investment.</p><p>The folded towel and the attended restroom cost something. The half-full trash can costs something: more cans, more rounds, more cast members. The four-month contract and the wellness coverage cost something. None of it is free, and none of it is an accident. It is a company deciding, line by line, to spend at the level the experience requires, then charge you for the experience it built.</p><p>Sure, you feel it every day. That&#8217;s what a spreadsheet misses. You pay more for a Disney experience, and you come back for another one. Because someone upstream decided their people were worth investing in, long before you ever walked aboard.</p><p>This is the hardest turn a leader makes, because the other direction feels responsible. Cost-consciousness feels like discipline. Doing more with less sounds like strength.</p><p>But the math doesn&#8217;t math. You can&#8217;t get a folded-towel experience out of a warm-body hire. And you can&#8217;t get a server who stays four years out of a seat you filled to save a line item.</p><p>The turnaround looks like a leader finally saying:</p><ul><li><p>I am not going to fill this role with a warm body, even when that&#8217;s faster.</p></li><li><p>I am not going to keep doing it myself, even though it feels easier.</p></li><li><p>I am not hiring one more entry-level seat, even if I hire someone smarter than me.</p></li></ul><p>The leader decides, &#8220;I am hiring a decision maker, a self-starter, someone who can build something worth remembering.&#8221;</p><p>That&#8217;s expensive. But it&#8217;s also the only version that compounds. Investing in your people is frightening if you are not already doing it. It pays off anyway.</p><p>The real Disney magic was never doing more with less. It is doing less with more. Fewer priorities, funded properly. That is how you end up doing more, better &#8212; and better is the thing your customer remembers.</p><div class="callout-block" data-callout="true"><p>&#8220;The experience your customer has is just the receipt of how you decided to treat the people who deliver it.&#8221;</p></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!F2I3!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!F2I3!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!F2I3!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png" width="174" height="77.32005494505495" 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srcset="https://substackcdn.com/image/fetch/$s_!F2I3!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!F2I3!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1596232d-77d8-45c3-b672-69b3382216b6_1882x836.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!DaGg!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!DaGg!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 424w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 848w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!DaGg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg" width="343" height="457.2548076923077" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1941,&quot;width&quot;:1456,&quot;resizeWidth&quot;:343,&quot;bytes&quot;:5404574,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/204120139?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!DaGg!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 424w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 848w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!DaGg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F008ea290-141f-4417-965a-eeeaa1cbbe61_5712x4284.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">My girls on Big Thunder Mountain.</figcaption></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[Foggy morning]]></title><description><![CDATA[I was supposed to lead a hike to the top of the mountain this morning.]]></description><link>https://www.aaronlee.co/p/foggy-morning</link><guid isPermaLink="false">https://www.aaronlee.co/p/foggy-morning</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Mon, 29 Jun 2026 14:43:54 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/204125304/7b233bddc4bd325647e825b74596d5a7.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p>I was supposed to lead a hike to the top of the mountain this morning. But it&#8217;s foggy and raining. Nobody wants to make the climb just to stand at the top and see nothing.</p><p>Feels like my brain lately. I&#8217;ve been in a fog for a few weeks, and a lot feels unclear.</p><p>Maybe tomorrow&#8217;s clearer. Maybe you climb anyway and trust the view&#8217;s still up there.</p>]]></content:encoded></item><item><title><![CDATA[Your dream job might feel empty]]></title><description><![CDATA[Time to stop copying and start building your own plan]]></description><link>https://www.aaronlee.co/p/your-dream-job-might-feel-empty</link><guid isPermaLink="false">https://www.aaronlee.co/p/your-dream-job-might-feel-empty</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 09 Jun 2026 11:09:22 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!mrMX!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!mrMX!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!mrMX!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!mrMX!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png" width="1200" height="630" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:630,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:82585,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/201280857?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!mrMX!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!mrMX!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F72727cc1-887b-49e5-b4c9-52f1b555b36e_1200x630.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>I&#8217;ve stepped into interim leadership twice in my career. Both times I wanted the bigger role before I had it. Both times, the moment it was actually mine, I understood what I&#8217;d asked for.</p><p>One of those roles, I walked into the room thinking I was stepping into the job I&#8217;d always wanted. The title was real. The room was real. Then I started looking for the things I assumed came with it. The team. The budget I could count on. The systems already running. The people who knew where everything was kept.</p><p>None of it was there. The dream job was empty.</p><p>So I did the only thing left to do. I started rebuilding what I thought had been there from the beginning, while running the budget, the legal side, the compliance side, every small logistical detail that suddenly had my name on it. Nobody warned me that the job under the job was going to be the real one.</p><p>Here&#8217;s what I couldn&#8217;t see while I was in it. I was measuring myself against the wrong thing.</p><p>When you get the title, you start comparing. Not on purpose. It just happens. You look at the leaders you admire, the ones who seem to have it handled, and you measure your first week against their tenth year. You hold your messy middle up next to their finished headline, and of course you come up short. The comparison was rigged before you started.</p><p>The headline was never the whole story anyway. Phil Knight built Nike over decades. Read Shoe Dog and you find years where he was scraping by month to month, one bad break from the whole thing folding. The version everyone remembers is the swoosh on every shelf. The version he actually lived was mostly doubt and debt.</p><p>Jason Feifer spent years interviewing cover-story founders for Entrepreneur, and he landed on something close to this: everyone carries the doubt, but the only thing that ever gets told is the success story, never the beginning of it. So if you spend your days comparing your beginning to someone else&#8217;s ending, you lose every time. The math doesn&#8217;t work.</p><p>You get overwhelmed, staring at a running list of everything you&#8217;re not doing well, everything you don&#8217;t measure up to. And the instinct is to fix it by doing more. Do what they&#8217;re doing. Add what they added. Match the leader in the headline, move for move.</p><p>What if the answer runs the other way? What if there&#8217;s a way to lead that&#8217;s actually yours, built on the skills you already have, and the move is to do less of what everyone else does and do your own part better?</p><p>For me, the shift was small, and it was quiet. I realized I could say no. I didn&#8217;t have to carry every detail. I didn&#8217;t have to run the job the way the person before me ran it, or the way the leader I admired would have run it. I had to find my own balance, dial it in, and keep a level head while I did. That was the turn. Not a new system. Permission I hadn&#8217;t given myself.</p><p>Copying someone else is the easier move. It always will be. But you don&#8217;t get to the place where you&#8217;re bringing your best by pasting in a path that belonged to someone else. You only get there by walking your own, which is slower, and quieter, and doesn&#8217;t have a headline yet.</p><p>That&#8217;s the part nobody puts in the story.</p><div><hr></div><p><em>One thing to sit with this week:</em></p><blockquote><p><strong>What&#8217;s something you&#8217;re doing right now that you feel like you have to do, but you wish you didn&#8217;t have to?</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!gr3Q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!gr3Q!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!gr3Q!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png" width="157" height="69.7657967032967" 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srcset="https://substackcdn.com/image/fetch/$s_!gr3Q!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!gr3Q!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d80b55b-9cc6-4560-bc2f-72d6c1beef0c_1882x836.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[The meeting that wasn't a meeting.]]></title><description><![CDATA[What's actually happening when your meeting never decides anything.]]></description><link>https://www.aaronlee.co/p/the-meeting-that-wasnt-a-meeting</link><guid isPermaLink="false">https://www.aaronlee.co/p/the-meeting-that-wasnt-a-meeting</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 02 Jun 2026 23:05:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!0uRd!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!0uRd!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!0uRd!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!0uRd!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png" width="1200" height="630" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:630,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:349821,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/200533582?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!0uRd!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!0uRd!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F550a5bdb-f05c-417c-843e-e5c91bc5df35_1200x630.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Don and Val were after each other again. Their argument was about documentation and whether the team should have any. The team&#8217;s practices had never been written down because they lived in heads (mostly Don&#8217;s) and in their muscle memory. But to operate at the strategic level the organization was now trying to reach, that had to change. And Val knew it.</p><p>Val wanted to write it down. <em>Where does the manual live? Who owns it? When are we doing this?</em> Don didn&#8217;t want to do that. If he wrote it down, it became permanent, and he wanted to preserve the ability to remember things in the way the moment required, not in the way the document said. Needing to go back to the written documentation took time that Don didn&#8217;t have. And back and forth they went.</p><p>The argument ratcheted up, their voices getting louder. Everyone in the room knew they were both loyal to their teams and both up for promotion. Everyone had seen this movie before.</p><p>The team watched. Nobody spoke up. The two leaders were locked, and the rest of the room had carefully calculated &#8212; without anyone naming the calculation &#8212; that whatever was happening between Don and Val was not their problem to interrupt.</p><p>Eventually they reached an impasse and retreated to their corners. In the days after, Val&#8217;s team went back to their work, building toward the documented future they&#8217;d been promised. Don&#8217;s team went back to theirs, working from memory the way they always had. Two teams and two strategies, both proceeding as if the meeting hadn&#8217;t happened. Val&#8217;s boss took Don to coffee later that week, trying to keep the bridge open, playing both sides while telling himself he was just managing personalities.</p><p>Did that argument change anything? Not a chance.</p><p>That meeting wasn&#8217;t a decision-making body. It was a ritual where decisions appeared to happen. Two leaders stayed loud enough to convince themselves they were letting their voices be heard. Everyone else stayed quiet enough to make sure the ritual could finish on time.</p><p>There&#8217;s a tool worth keeping on hand for moments like this. <strong>Dial It In.</strong></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!Jj-1!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!Jj-1!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 424w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 848w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!Jj-1!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg" width="1456" height="819" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:819,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:&quot;&quot;,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" title="" srcset="https://substackcdn.com/image/fetch/$s_!Jj-1!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 424w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 848w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!Jj-1!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5d40da98-48a0-437d-a5a9-b70c91d3435c_1920x1080.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>On the far left is one extreme: everyone listens to everyone else, every voice gets heard, nothing gets integrated, and nothing is ever finalized. The far right is the opposite extreme: one person directs, and no one else&#8217;s input changes the outcome.</p><p>The middle, calibrated at 90 degrees, is where great work actually happens. You hear from everyone <em>and</em> integrate what you heard into a shared direction. Minds change. People who came in with one position leave with a different one because someone in the room made a case that landed. That&#8217;s the dialed-in response. It&#8217;s not splitting the difference. It&#8217;s having access to the full range of the dial and choosing the right position for the moment in front of you.</p><p>Don and Val weren&#8217;t dialed in. Don was parked hard at the right &#8212; <em>I&#8217;ll decide, we&#8217;ll remember it, we don&#8217;t need it written down</em>. Val was parked hard at the left &#8212; <em>everyone needs visibility, everyone needs input, nothing exists until it&#8217;s documented</em>. Both of them had real wisdom on their side of the dial. But neither of them was reaching for the middle. Neither of them was asking <em>where am I defaulting, and what does this moment actually need from me?</em></p><p>The team in the room didn&#8217;t dial it in either. They&#8217;d seen this meeting before. They&#8217;d seen what happened when someone interrupted it. They had calculated that the cost of speaking up was higher than the cost of letting another ritual play out, so they stayed silent and let the dial stay stuck.</p><p>And here is the part that makes this issue what it is: that organization wasn&#8217;t a low-trust environment. It was the opposite. The culture kept so much peace that the only way around conflict was to return to peace. Real conflict &#8212; the kind where someone makes a case that changes someone else&#8217;s mind &#8212; required a kind of trust the room had never been asked to spend. So conflict got short-circuited back to surface-level peace, every time. The dial stayed stuck. The meeting kept happening on the calendar. And everyone defaulted to Don&#8217;s position because nobody wanted to be on the wrong end of him.</p><p>Too much time goes to hot air. The talking keeps going and nothing gets decided. No minds change. No new agreements form. Nothing gets built that&#8217;s stronger or better or has more vitality. The same thing keeps happening.</p><p>Immovable, rigid, stuck.</p><p>Here is what could have changed it: one person at that table could have prompted a third way.</p><p>Not necessarily a manager intervening from above or a consultant brought in to facilitate. A team member who looked at Don and Val locked at the extremes and asked the question neither of them was asking. <em>What if it isn&#8217;t document everything or remember everything? What if the question is what specifically needs to be written down, owned by someone, and revisited so we actually remember?</em></p><p>The dial moves the instant someone in the room is willing to spend the trust required to ask the third-way question. The question doesn&#8217;t need to be perfect. It needs to be asked.</p><p>It&#8217;s not either-or. It&#8217;s &#8220;what if?&#8221;</p><p>But nobody asked. Don and Val were too rooted in their own perspectives to reach for the dial themselves. Anger, indifference, frustration, annoyance &#8212; that isn&#8217;t the state a leader calibrates from. That capacity is gone before the meeting starts. So the prompt has to come from somewhere else. It has to come from the team.</p><p>This meeting had a half-dozen people who could have asked it. And yet none of them did.</p><p>You&#8217;ve been reading this from inside that team. The silent participant who saw the ritual happen, who calculated the cost of speaking up against the cost of letting it run, who chose silence and watched the dial stay stuck.</p><p>Now read the meeting again from a different seat. The seat you actually sit in.</p><p>You are a leader. You set the stage for the room. The argument that decides nothing has probably happened in your room. Maybe last week. Maybe yesterday. The people in your room make a calculation they make about whether it&#8217;s worth speaking up, and the answer they&#8217;re landing on is the outcome you keep getting from them. Maybe they&#8217;ve stopped expecting decisions from your meetings. They started doing something else with that time a long time ago.</p><p>You haven&#8217;t noticed because, from your seat, the meeting looked like a meeting.</p><p>If that&#8217;s you, it&#8217;s never too late to <em>dial it in.</em></p><p><strong>If your team stopped expecting decisions from your meetings, when did that happen, and what did they start doing instead?</strong></p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!dV_C!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dV_C!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dV_C!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png" width="200" height="88.87362637362638" 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srcset="https://substackcdn.com/image/fetch/$s_!dV_C!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!dV_C!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd985b721-e300-4552-808d-1ae8d0bbea4f_1882x836.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[Permission to stop.]]></title><description><![CDATA[What most leaders have never written down.]]></description><link>https://www.aaronlee.co/p/permission-to-stop</link><guid isPermaLink="false">https://www.aaronlee.co/p/permission-to-stop</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 26 May 2026 12:18:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!hXpE!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!hXpE!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!hXpE!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!hXpE!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png" width="1200" height="630" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:630,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:78254,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://aaronleeco.substack.com/i/200440830?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!hXpE!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!hXpE!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F24811b54-31a4-4973-9ef4-3eccda1f3c1f_1200x630.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>A director I know, call him Steve, was running the kind of pace where Fridays start to feel like more Tuesdays. He was constantly in meetings. New monumental, industry-shifting initiatives kept stacking up; nothing ever fell away. Team members turned over. Steve kept climbing the ranks, which sounds like good news until you notice the resources around him weren&#8217;t keeping up. He was being told, somehow, that the answer was to keep adding.</p><p>One Friday, Steve built the spreadsheet himself. One column with every strategic initiative his team currently had in motion. The total came back: 73.</p><p>Fewer than 100 employees. Seventy-three major strategic initiatives underway simultaneously.</p><p>Steve had suspected the list was long. It didn&#8217;t click until he saw the number.</p><div><hr></div><p>The visible problem is too many priorities. Every leader who&#8217;s ever walked into Steve&#8217;s job has seen that. The deeper problem is the one nobody names out loud: the company built a system for <em>starting</em> and never built a system for <em>stopping</em>.</p><p>Look at any leadership team&#8217;s whiteboard. The to-do list lives there in plain view. New initiatives. Quarterly priorities. The strategic plan, version four. What almost never appears on the same whiteboard, in the same handwriting, is the stop-doing list. Starting authority is everywhere. Finishing authority is nowhere. The ledger is one-sided, and Steve has been keeping books on a balance sheet that only has assets.</p><p>Adding more projects to your plate isn&#8217;t going to accomplish the goals your leadership team thinks it will. They believe it will. The spreadsheet is the receipt; 73 was the balance. Every additional initiative borrows focus from the future at an interest rate nobody is tracking.</p><p>Here&#8217;s what coaching has shown me again and again: the move that breaks the loop for a director like Steve is never a new framework.</p><p>It&#8217;s permission.</p><p>Permission to stop.</p><p>Permission to take something off the board without asking three layers of approval. Permission to call a project finished even when &#8220;finished&#8221; looks different than the version the leadership team imagined six quarters ago. Permission to put a stop-doing list on the wall in his own handwriting, next to the to-do list, and to be the leader who keeps it current.</p><div><hr></div><p>Most directors I work with can name the project they&#8217;d cut if they had permission. They&#8217;ve been carrying the candidate around for months. What they can&#8217;t yet feel is what&#8217;s on the other side of the cut.</p><p>It&#8217;s scary to start doing less: to prune something, to take something real off the schedule. That fear is the gate.</p><p>What waits past it is the part nobody describes well in advance: freedom, openness, the room to give more energy, insight, and perspective to the projects that actually matter. The most important things start getting a higher quality of your work because the work isn&#8217;t being split sixty ways anymore.</p><p>Steve&#8217;s company doesn&#8217;t need more initiatives. It needs more of Steve&#8217;s actual attention on the few that are going to matter.</p><p>And there&#8217;s a second thing worth carrying with that: if permission to stop is unavailable to you on the projects you control, the projects you don&#8217;t control aren&#8217;t moving either. The work travels in that order.</p><p>One last thing before the list goes on the wall: don&#8217;t read this as &#8220;drop a couple of projects and call it a win.&#8221; Permission to stop is the gateway, not the fix. The gaps behind this one don&#8217;t clear until this one clears. Steve has a longer list waiting after the spreadsheet. And so do you.</p><div><hr></div><p><strong>How many of your team&#8217;s current initiatives could finish if you stopped adding for 60 days?</strong></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!EmS9!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!EmS9!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!EmS9!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png" width="167" height="74.20947802197803" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:647,&quot;width&quot;:1456,&quot;resizeWidth&quot;:167,&quot;bytes&quot;:60668,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://aaronleeco.substack.com/i/200440830?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!EmS9!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!EmS9!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F93e2fc96-afdc-4ca6-9f82-6ff2bff284ec_1882x836.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[The lie was always "work harder."]]></title><description><![CDATA[Why pushing harder is producing less.]]></description><link>https://www.aaronlee.co/p/the-lie-isnt-work-harder</link><guid isPermaLink="false">https://www.aaronlee.co/p/the-lie-isnt-work-harder</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Tue, 19 May 2026 12:20:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!d3sJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!d3sJ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!d3sJ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!d3sJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png" width="1200" height="630" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:630,&quot;width&quot;:1200,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:344972,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.aaronlee.co/i/200442656?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!d3sJ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 848w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 1272w, https://substackcdn.com/image/fetch/$s_!d3sJ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F184e8a56-4950-4406-8401-2fa8f4319523_1200x630.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Bradford works sunup to sundown.</p><p>He hops out of bed, knocks out a workout, savors the first cup of coffee. He sits down at his desk and the doubt creeps in. Again.</p><p>It isn&#8217;t anxiety. It&#8217;s recognition. Something is off, and it didn&#8217;t start this morning. It started long before the ball dropped on New Year&#8217;s Eve.</p><p>He&#8217;s in meetings all day. His team is implementing project after project. They jump from one big initiative to the next. The list of &#8220;what we&#8217;re working on&#8221; doesn&#8217;t fit on one page anymore.</p><p>Bradford has been told the answer is to work harder. Set bigger goals. Build a better strategic plan. Add the new framework. Add the new system. Add, add, add.</p><p>None of that advice is wrong on its own. The lie isn&#8217;t <em>work hard</em>. The lie is <em>the answer is always addition</em>.</p><p>The first instinct is to read Bradford&#8217;s problem as a capacity problem. He needs to be sharper. Better at prioritizing. Maybe he needs to read another time management book. The Olympic motto &#8212; Faster, Higher, Stronger &#8212; has him beat already.</p><p>He doesn&#8217;t. He needs fewer things on the page.</p><p>This isn&#8217;t a personal capacity problem. It&#8217;s a systems problem. Bradford has been carrying every initiative because no one told him he was allowed to put something down. Every quarter, the pile grows. Nothing in the system rewards finishing. Everything in the system rewards starting.</p><p>You were trained to count to 100 in school, because 100 = A+. Honor roll. Salutatorian. Valedictorian. You kept running the equation forward: more is better. 110 beats 100. 130 beats 110. The ceiling moved every year and you moved with it.</p><p>Then you got the job. Same equation: more initiatives, more accounts, more slides, more projects. More yes.</p><p>Here is what nobody told you: efficiency is not speed, or more, or faster.</p><p>Efficiency is calibration.</p><p>When a system is calibrated, every input has a known output. When a system is overdriven, every input produces less than the one before it. The line bends. Then it falls. The harder you push, the less you get back. The pushing was always Bradford&#8217;s problem.</p><p>Adding more, working harder, building bigger are all myths.</p><p>You get there by subtracting.</p><p>I learned this from a fire.</p><p>A few years ago, I was Bradford. Reading every book I could get my hands on and implementing every tactic and trick the authors offered. Until the fire came at me. I saw a flash at the backyard fire pit and jumped back. My leg was on fire. Decades of fire-safety training kicked in. Stop, drop, roll. A week at the burn clinic. Three more at home. Months of recovery after that.</p><p>In the hospital, a friend asked me a question I didn&#8217;t want to answer. <em>What are you learning from this experience?</em></p><p>I had been working hard. Pushing more. Expecting results to come. The pile on my desk that morning hadn&#8217;t been calibrated. It had been accumulated.</p><p>The fire forced me to recalibrate during my recovery. Strategic vision started to click. Not a new framework. A new rhythm. One quarter at a time. One major initiative per quarter, stacked, sequential.</p><p>In four quarters: a book published in three months from inception to print. A rebrand. A new product. Another new product.</p><p>None of it would have been possible if I had tried to start them all at the same time.</p><p>The fire forced me to subtract. Subtraction produced more output than addition ever did.</p><p>This is the part that&#8217;s hard to swallow. Adding has been the cost. Subtracting is the answer.</p><p>How much are you trying to accomplish right now?</p><p>Not your team&#8217;s pile. Yours.</p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!2CKM!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!2CKM!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!2CKM!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png" width="150" height="66.65521978021978" 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srcset="https://substackcdn.com/image/fetch/$s_!2CKM!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 424w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 848w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 1272w, https://substackcdn.com/image/fetch/$s_!2CKM!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F15218eb8-5145-4503-aa10-2d7e8d57699f_1882x836.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p></p>]]></content:encoded></item><item><title><![CDATA[What 61 Books Taught Me About Leadership, Sales, and Life]]></title><description><![CDATA[Reading has always been one of the ways I slow my thinking down enough to notice what actually matters.]]></description><link>https://www.aaronlee.co/p/what-61-books-taught-me-about-leadership</link><guid isPermaLink="false">https://www.aaronlee.co/p/what-61-books-taught-me-about-leadership</guid><dc:creator><![CDATA[Aaron Lee]]></dc:creator><pubDate>Wed, 31 Dec 2025 10:01:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!bb6F!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eea7713-a5bb-49b1-9f8c-deaa6a7ae18b_2560x1707.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!bb6F!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eea7713-a5bb-49b1-9f8c-deaa6a7ae18b_2560x1707.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!bb6F!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eea7713-a5bb-49b1-9f8c-deaa6a7ae18b_2560x1707.webp 424w, https://substackcdn.com/image/fetch/$s_!bb6F!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eea7713-a5bb-49b1-9f8c-deaa6a7ae18b_2560x1707.webp 848w, https://substackcdn.com/image/fetch/$s_!bb6F!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F5eea7713-a5bb-49b1-9f8c-deaa6a7ae18b_2560x1707.webp 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class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Reading has always been one of the ways I slow my thinking down enough to notice what actually matters.</p><p>Last year, I read 6 books.</p><p>This year, I read to hit a number, but I did not have a predetermined list. I read in response to the season I was in &#8212; leading people, building systems, navigating change, selling with integrity, and trying to stay human in the process. Looking back, the books tell a clearer story than I realized while I was in it.</p><p>What stands out isn&#8217;t just <em>what</em> I read, but <em>why</em>. I wasn&#8217;t chasing new ideas as much as I was pressure-testing old ones: How do leaders scale without becoming bottlenecks? What actually creates trust? Where does discipline help&#8212;and where does it hurt? And how do you keep your inner life intact while carrying responsibility for others?</p><p>This list is less a recommendation list and more a reflection. These books shaped how I think about leadership, culture, sales, productivity, and myself.</p><p>And together, they reveal the lessons this year was trying to teach me.</p><div id="youtube2-JfXb_pItFy4" class="youtube-wrap" data-attrs="{&quot;videoId&quot;:&quot;JfXb_pItFy4&quot;,&quot;startTime&quot;:null,&quot;endTime&quot;:null}" data-component-name="Youtube2ToDOM"><div class="youtube-inner"><iframe src="https://www.youtube-nocookie.com/embed/JfXb_pItFy4?rel=0&amp;autoplay=0&amp;showinfo=0&amp;enablejsapi=0" frameborder="0" loading="lazy" gesture="media" allow="autoplay; fullscreen" allowautoplay="true" allowfullscreen="true" width="728" height="409"></iframe></div></div><p>Let&#8217;s dive into the list:</p><div><hr></div><h3><strong>Leadership</strong></h3><ul><li><p><strong><a href="https://amzn.to/4qkyJbb">Irreplaceable</a>, Kevin Kelley</strong><br>Argues that leaders build lasting organizations by developing people and systems rather than depending on individual heroes.</p></li><li><p><strong><a href="https://amzn.to/4p7uYEN">Sully</a>, Chesley &#8220;Sully&#8221; Sullenberger</strong><br>Recounts the Miracle on the Hudson and the leadership, preparation, and teamwork behind it.</p></li><li><p><strong>A Giant Step Forward, Tom Nebel et al.</strong><br>Explores how leadership growth enables organizations to scale with clarity and purpose.</p></li><li><p><strong>Leadership and the One Minute Manager, Ken Blanchard</strong><br>Combines situational leadership with simple, effective management practices.</p></li><li><p><strong>Do You Care to Lead?, Lisa Earle McLeod</strong><br>Challenges leaders to prioritize purpose, people, and impact over authority.</p></li><li><p><strong>The Starfish and the Spirit, Lance Ford</strong><br>Explores decentralized leadership and movement-based organizational change.</p></li><li><p><strong>Voice-Driven Leader, Jeremie Kubicek</strong><br>Encourages leaders to find and use their authentic voice to inspire others.</p></li><li><p><strong>Values-Based Organizations, Thomas Epperson</strong><br>Demonstrates how values-driven leadership strengthens trust and performance.</p></li><li><p><strong>The Business of Character, Jonathan Cotten</strong><br>Argues that character is foundational to effective leadership and culture.</p></li></ul><h3><strong>Sales &amp; Sales Leadership</strong></h3><ul><li><p><strong><a href="https://amzn.to/3Y194Z5">The Snowball System</a>, Mo Bunnell</strong><br>Shows how generosity and strategic relationships drive sustainable business growth.</p></li><li><p><strong><a href="https://amzn.to/3Y194Z5">Give to Grow</a>, Mo Bunnell</strong><br>Demonstrates how giving value first builds trust and fuels long-term growth.</p></li><li><p><strong>Fanatical Prospecting, Jeb Blount</strong><br>Emphasizes disciplined prospecting as the foundation of sales success.</p></li><li><p><strong><a href="https://amzn.to/44AxvjA">Scale Your Sales</a>, Walter Crosby</strong><br>Provides systems and strategies for building predictable, scalable sales teams.</p></li><li><p><strong><a href="https://amzn.to/44AxvjA">Inside Out</a>, Walter Crosby</strong><br>Explores sales leadership through mindset, discipline, and personal accountability.</p></li><li><p><strong><a href="https://amzn.to/4qgUYyH">Brand It Like Serhant</a>, Ryan Serhant</strong><br>Applies branding principles to personal reputation and business growth.</p></li><li><p><strong><a href="https://amzn.to/4qgUYyH">Sell It Like Serhant</a>, Ryan Serhant</strong><br>Offers a modern, high-energy approach to selling and persuasion.</p></li></ul><h3><strong>Culture, Values &amp; Organizations</strong></h3><ul><li><p><strong><a href="https://amzn.to/4avvKrT">Love as a Business Strategy</a>, Mohammad Anwar et al.</strong><br>Argues that care, empathy, and belonging are competitive advantages in business.</p></li><li><p><strong>The Science of Culture, Bronson Taylor</strong><br>Examines how beliefs, values, and systems shape organizational culture.</p></li><li><p><strong>The Fearless Organization, Amy Edmondson</strong><br>Explains how psychological safety enables learning, innovation, and performance.</p></li><li><p><strong><a href="https://amzn.to/49lqyFG">Blackinese</a>, Patricia Bradby Moore</strong><br>Explores identity, belonging, and culture through a Black and Chinese lens.</p></li><li><p><strong><a href="https://amzn.to/48MSiD9">The Devil Is in the Details</a>, Mark Rypka</strong><br>Tells the story of building a distinctive brand through obsessive attention to experience and culture.</p></li></ul><h3><strong>Productivity &amp; Mental Performance</strong></h3><ul><li><p><strong><a href="https://amzn.to/4s7guHT">Slow Productivity</a>, Cal Newport</strong><br>Presents a philosophy for sustainable achievement by doing fewer things, working at a natural pace, and focusing on quality over volume.</p></li><li><p><strong><a href="https://amzn.to/3KZQH3J">Deep Work</a>, Cal Newport</strong><br>Makes the case that the ability to focus deeply is increasingly rare and valuable in the modern economy.</p></li><li><p><strong><a href="https://amzn.to/3MIrPy0">It Takes What It Takes</a>, Trevor Moawad</strong><br>Explains how neutral thinking and emotional discipline drive consistent high performance.</p></li><li><p><strong><a href="https://amzn.to/4aWpysP">Do Hard Things</a>, Steve Magness</strong><br>Redefines mental toughness as emotional awareness, adaptability, and sustainable resilience.</p></li></ul><h3><strong>Communication &amp; Storytelling</strong></h3><ul><li><p><strong>The Next Conversation, Jefferson Fisher</strong><br>Focuses on communication techniques that reduce conflict and build trust.</p></li><li><p><strong><a href="https://amzn.to/3YD360y">Data Story</a>, Nancy Duarte</strong><br>Teaches how to communicate data effectively through narrative structure.</p></li><li><p><strong><a href="https://amzn.to/3YD360y">Slideology</a>, Nancy Duarte</strong><br>A guide to designing persuasive, visually compelling presentations.</p></li><li><p><strong>Influence, Robert Cialdini</strong><br>Explains the psychological principles behind persuasion and decision-making.</p></li></ul><h3><strong>Operations, Product &amp; Scaling</strong></h3><ul><li><p><strong><a href="https://amzn.to/4j61zcV">Managing the Professional Service Firm</a>, David Maister</strong><br>Provides practical guidance on leading, growing, and managing firms built on expertise and client trust.</p></li><li><p><strong><a href="https://amzn.to/4pMg7kv">The Goal</a>, Eliyahu Goldratt</strong><br>Introduces the Theory of Constraints through a story about improving operational performance.</p></li><li><p><strong><a href="https://amzn.to/4q5rAvP">The Phoenix Project</a>, Gene Kim et al.</strong><br>Uses a fictional narrative to explain DevOps principles, systems thinking, and IT transformation.</p></li><li><p><strong><a href="https://basecamp.com/shapeup">Shape Up</a>, Ryan Singer</strong><br>Introduces a structured approach to product development without backlogs or burnout.</p></li><li><p><strong>Science of Scaling, Ben Hardy</strong><br>Presents a framework for achieving exponential growth by redefining focus and setting bold goals.</p></li></ul><h3><strong>Memoir &amp; Essays</strong></h3><ul><li><p><strong><a href="https://amzn.to/4p5jVfx">Hillbilly Elegy</a>, J.D. Vance</strong><br>A memoir exploring family, culture, and social mobility in a struggling Appalachian community.</p></li><li><p><strong><a href="https://amzn.to/49kQ5yQ">Shoe Dog</a>, Phil Knight</strong><br>A memoir chronicling the creation and growth of Nike from a startup to a global brand.</p></li><li><p><strong>The Next Day, Melinda French Gates</strong><br>Reflects on navigating major life transitions with resilience, clarity, and purpose.</p></li><li><p><strong>The Anthropocene Reviewed, John Green</strong><br>Essays reviewing aspects of human life with insight, humor, and emotional depth.</p></li><li><p><strong><a href="https://amzn.to/4saWGUc">The Baseball</a>, Zack Hample</strong><br>Explores obsession, joy, and meaning through the pursuit of baseball experiences.</p></li></ul><h3><strong>Mental Health, Faith &amp; Meaning</strong></h3><ul><li><p><strong><a href="https://amzn.to/4pPqW5o">We&#8217;re All Perfectly Fine</a>, Dr. Jillian Horton</strong><br>Chronicles a physician&#8217;s experience with burnout and the importance of addressing emotional well-being.</p></li><li><p><strong>Before You Go, Jack Hempfling</strong><br>Encourages intentional living by focusing on legacy, meaning, and the impact we leave behind.</p></li><li><p><strong><a href="https://amzn.to/4j6zQsr">The Purpose Formula</a>, Jessica Rimmer</strong><br>Provides a framework for defining purpose and aligning it with meaningful action.</p></li></ul><h3><strong>Fiction &amp; Thrillers</strong></h3><ul><li><p><strong>Killing Floor, Lee Child</strong><br>Introduces Jack Reacher in a thriller involving corruption, murder, and justice.</p></li><li><p><strong>Night School, Lee Child</strong><br>A Jack Reacher thriller involving espionage, deception, and global intrigue.</p></li><li><p><strong>In Too Deep, Lee Child</strong><br>A Jack Reacher thriller centered on organized crime and personal accountability.</p></li><li><p><strong>Running Blind, Lee Child</strong><br>A fast-paced espionage thriller involving pursuit and survival.</p></li><li><p><strong><a href="https://amzn.to/4snHB1J">The Never Game</a>, Jeffery Deaver</strong><br>Introduces Colter Shaw in a thriller centered on tracking, survival, and justice.</p></li><li><p><strong>Looking for Alaska, John Green</strong><br>A coming-of-age novel about friendship, loss, and the search for meaning.</p></li></ul><h3><strong>True Crime &amp; History</strong></h3><ul><li><p><strong><a href="https://amzn.to/3LaitKQ">The Barn</a>, Wright Thompson</strong><br>Investigates the history and legacy of the site where Emmett Till was murdered, examining memory, race, and justice in America.</p></li><li><p><strong><a href="https://amzn.to/4pMg5ZV">McMillion</a>, James Verini</strong><br>Investigates the true-crime story behind the McDonald&#8217;s Monopoly fraud.</p></li><li><p><strong>Texas Murders, James Patterson</strong><br>Examines real-life murder cases from Texas, highlighting investigation, justice, and human impact.</p></li><li><p><strong>Killers of the Flower Moon, David Grann</strong><br>Investigates the Osage murders and the origins of the FBI.</p></li></ul><h3><strong>Youth &amp; Development</strong></h3><ul><li><p><strong><a href="https://amzn.to/3L8RJKM">Believe in HER</a>, Diljeet Dosanjh Taylor</strong><br>Empowers girls to dream big, overcome societal expectations, and cultivate confidence through practical guidance.</p></li></ul>]]></content:encoded></item></channel></rss>